Friend by name,
Friendly by nature
Professional Sydney Plumbers

Jake Friend


Quick Book - Get a Free Quote
$0 Call out*
Fixed or its Free!
65+ Years of
ExperienceFully Accredited
Up Front
Fixed Pricing
Quick Book - Get a Free Quote
Your FRIENDLY Professional Plumbers
We have a large team capable of solving all sorts of plumbing issues in residential or commercial properties all over Sydney.
We work with our clients to ensure the most effective and efficient solutions to meet their requirements and budgets. We communicate the whole way through so that our clients aren’t left with costs they didn’t know existed.
Put your trust in the Friendly team to deliver results that last.

Friendly Plumbers in Sydney
With 65+ years of combined experience, there aren’t many plumbing problems we haven’t already seen and solved.
Friendly Plumbing delivers fast, dependable plumbing services across Sydney. Every job is handled with care, clear communication, and quality workmanship that lasts.
With fully accredited plumbers, and a commitment to honest, upfront pricing, customers know they are in safe hands. From small repairs to major emergencies, the focus stays the same.
Fix it quickly, fix it properly, and make the whole process as simple as possible.

Real Stories from Satisfied Clients
Friend by name,
Friendly by nature
Our Plumbing Services
- More on Blocked Drains
Blocked Drains
Blocked toilets, slow-draining sinks, unpleasant smells, and stormwater or rainwater issues can all be signs of a problem lurking underground.
- More on Gas Fitter
Gas Fitter
Gas issues demand immediate attention and expert handling. We install, repair, and test gas systems to keep your home safe and running smoothly. With fully accredited gas specialists, Friendly Plumbing provides reliable service and peace of mind.
- More on Hot Water Systems
Hot Water Systems
Hot water problems can disrupt your whole day. We repair, replace, and install all types of hot water systems to restore steady, reliable flow. Friendly Plumbing ensures quick solutions, quality parts, and systems built to last.
- More on Pipe Relining
Pipe Relining
Damaged pipes often cause leaks, blockages, and repeat disruptions. Our no-dig relining method repairs pipes from the inside, avoiding messy excavation. Friendly Plumbing offers a modern, durable fix that keeps your property intact.
- More on Roof Plumber
Roof Plumber
Roof leaks and drainage issues can lead to mould, staining, and structural damage. We inspect, repair, and maintain roof plumbing to protect your home from the weather. Friendly Plumbing provides careful workmanship and dependable results.
- More on Toilet Repairs
Toilet Repairs
A leaking, blocked, or faulty toilet can cause everyday frustration. We repair, replace, and upgrade toilet systems to keep everything working smoothly. Friendly Plumbing ensures fast fixes, clean workmanship, and reliable results.
- More on Water Damage Restoration
Water Damage Restoration
Water damage can spread quickly and cause costly structural issues. We locate the source, stop the damage, and restore affected areas with safe, efficient drying methods. Our team delivers fast action and trusted repairs backed by strong experience.
- More on Water Leak Detection
Water Leak Detection
Hidden leaks can raise water bills and weaken your home over time. We use advanced tools to locate leaks quickly without damaging walls or floors. Friendly Plumbing delivers accurate detection and expert repairs in one simple service.
Customer Story: Sewer Repair Keeps a Sydney Hair Salon Working
A serious sewer problem at Stevie English Hair had the potential to interrupt the salon’s day-to-day work.
The Friendly Plumbing team found that the sewer had collapsed or partially collapsed and used pipe relining to repair the damaged pipe.
Clear explanations were an important part of Stevie’s experience because, as he said, he knows hair rather than plumbing.
“Your whole team was so friendly, so knowledgeable… they were super honest.”
The sewer was repaired so the salon could keep operating. If the damaged pipe had been left, it could have increased the risk of another blockage or wastewater backing up through the drains.
Customer Story: A Roosters Connection Leads James to Friendly Plumbing in Sydney
Sydney Roosters fan James connected with Friendly Plumbing through the ROOSTERS20 offer for Forever Roosters Day.
When James later had a problem with his sink, he called the Friendly team. The team spoke with him about what he wanted and explained the pros and cons of his options before Max visited his Sydney home.
James was pleased with Max’s skill and the care he took while working inside the property.
“They sent a guy out, Max, who was fantastic. Very efficient, very skilled at what he did, left the place spotlessly clean.”
Customer Story: Sewer Issue Cleared at a Sydney Property
Wil needed help with a sewer issue at his Redfern property that turned out to be bigger than he first expected.
The Friendly Plumbing team attended, worked through the problem and got the issue cleared. Jake Friend later returned to hear how Wil found the experience.
“Friendly, professional, and hardworking.”
If Wil’s sewer problem had been left unresolved, wastewater could have backed up through the drains and caused an overflow around or inside the property.
Recent Job: Hot Water System Replaced at a Sydney Apartment
A repeat Friendly Plumbing customer had a 10-year-old hot water system with severe rust building up inside the tank. Max from Friendly Plumbing found that an internal part designed to help stop rust had worn down, so the system needed to be replaced.
Our team removed the old unit and installed a new hot water system, safety tray, valves and copper pipework. The new system was tested and hot water was running correctly at the kitchen tap.
If the rusted tank had been left in place, it could have split and flooded the apartment.

Recent Job: Pipe Relining at a Sydney Apartment Building
A blocked sewer beneath the driveway at this Sydney apartment building needed to be cleared and checked. After the loose waste and debris were cleared with high-pressure water, Tom from Friendly Plumbing used a CCTV camera to inspect the pipe and found several damaged sections further down the sewer.
Tom and the team then used pipe relining to create a new smooth surface inside the damaged section without digging up the driveway.
If the pipe had been left to get worse, repeat blockages could have continued and the driveway may eventually have needed to be dug up to replace the sewer.
Recent Job: Blocked Drain Cleared at a Sydney Property
A blocked drain at a Sydney property was stopping water from moving through the line properly.
The drain sat beside the property in a narrow side passage, so our team kept the larger equipment outside and took the hose through to the drain.
We opened the drain, fed the hose into the line and worked through the blockage until it was cleared.
With the blockage removed, water could move through the drain again.
If we had left the blockage in place, water could have backed up and overflowed around the property.

Recent Job: CCTV Inspection Leads to Pipe Relining at a Sydney Property
Our plumber used a camera to look inside the drain and locate the affected section. We then prepared the relining equipment and carried out pipe relining from inside the existing pipe.
The damaged section was relined without the need to dig up a large area around the property.
If the damaged joints had been left in place, the pipe could have become badly blocked or collapsed, causing water to back up around the property.

Recent Job: Gutter and Downpipe Replaced at a Sydney Harbourside Home
A section of guttering high along the side of a harbourside home in Sydney needed to be replaced. The narrow space below made the gutter and downpipe work more difficult than a standard ground-level job.
We used long extension ladders to reach the gutter line. We replaced the guttering and installed a painted 90 mm downpipe along the outside wall.
The new pipe was secured with brackets and connected to the rainwater tank. The completed gutter and downpipe now give roof water a clear path to the tank.
By replacing the gutter and installing the new downpipe, the homeowner avoided the risk of heavy rain spilling down the outside wall or collecting beside the home. This could have caused dampness, damaged the exterior and allowed water to enter the home.

Recent Job: Roof and Gutter Clearing After Flooding at an Inner-City Sydney Home
A major roof leak had caused serious flood damage inside this inner-city Sydney home. The ceiling was cracked and badly damaged by water. The damage was so serious that the family had to move out.
We found leaves and dirt built up across the roof and gutter area, stopping rainwater from draining away and putting the home at risk every time it rained.
The roof and gutter clearing work involved removing the build-up, flushing the area and checking that water could flow away properly again.
This helped protect the home from more water damage. If the build-up had remained, the next heavy downpour could have sent more water through the weakened ceiling, causing part of it to give way and fall into the room below.

Our Promise to You
At Friendly Plumbing, our promise is simple: Quality you can trust, backed by a lifetime warranty and our unique ‘Fixed or it’s FREE’ guarantee.
Here’s what you can always expect from us:
Friendly Service, Fast Response, Fixed Right
We prioritize your needs with prompt, efficient solutions that are done right the first time.
Transparent Communication
No surprises, no hidden costs. We keep you informed throughout the process, so you know exactly what to expect.
Quality You Can Trust
Backed by a lifetime workmanship warranty, we use only high-quality materials to ensure lasting results.
Expert Care, Every Time
With over 15 years of experience, our fully certified team is dedicated to solving your plumbing challenges with precision and professionalism.
Jake Friend


Friend by name,
Friendly by nature
Why Choose Friendly Plumbing
Our motto reflects our commitment to prompt, reliable solutions done right the first time. With a team of fully certified plumbers, we ensure every project meets the highest standards.
At Friendly Plumbing, we believe in delivering more than just exceptional plumbing services — we provide peace of mind with every job.
Here’s why Sydney residents have trusted us for over 15 years:
Peace of Mind for you
It’s fixed or its free 100%. We pride ourselves on weekly meetings to upskill our technicians to deliver the best service to you our valued customer.
$0 Call Out
Providing cost-effective solutions with no call-out fees from 7am to 3:30pm, Monday to Friday, ensuring affordable, high-quality plumbing services.
65+ years of Experience
Trusted by Sydney residents for over 15 years with fast, high-quality plumbing solutions.
24/7 Emergency Service
Ensuring excellence with a lifetime warranty on workmanship, for dependable, lasting plumbing services.
Fully Qualified, Licensed, and Insured Tradesmen
A team of fully certified plumbers, qualified in all plumbing areas, servicing Sydney region.
Fixed, Upfront Pricing
Offering transparent, fixed pricing before starting any work, guaranteeing no surprises and complete confidence in every service.
Put your trust in Friendly Plumbing to deliver professional, affordable plumbing services across the greater Sydney region.
Friendly Plumbing is operated by Friendly Plumbing Pty Ltd, as trustee for the Friendly Plumbing Unit Trust.
Call our friendly team today and experience the difference of plumbing that’s done right the first time!

Professional Plumbing, Built on Strong Teams and High Standards
Friendly Plumbing is here to give Sydney homes and businesses a plumbing service they can rely on. That means honest advice, upfront pricing and quality work done right the first time, every time.
The business is owned by Jake Friend and Greg Harris, two experienced leaders who share the same goal – to build a great team and give every customer a better plumbing experience.
Greg has more than 35 years of experience in plumbing and home services. He knows what customers should expect from a good plumber and has spent his career helping teams deliver high-quality service. His experience guides the way the Friendly team is trained, how jobs are quoted and how each job is completed.
Jake captained the Sydney Roosters during a 264-game NRL career that included three Premierships and representative honours for Australia and Queensland. During his career, he learnt that great results come from a strong team, preparation and high standards.
Jake and Greg bring those same values to Friendly Plumbing.
Our fully licensed and accredited plumbers receive ongoing training to keep standards high on every job. They communicate clearly, work with care and treat your home like it’s their own.
Friend by name, friendly by nature.
Our Friendly Team
Meet the Leaders at Friendly Plumbing, a team dedicated to excellence, where professional service and deep-rooted plumbing expertise converge to guarantee customer satisfaction and quality solutions.

Jake
About Jake
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Today, Jake brings his winning spirit to Friendly Plumbing as a Director. His transition from sports to plumbing showcases his adaptability and leadership. With a foundation in discipline and collaboration, honed through his sports career, Jake fuels a culture of excellence at Friendly Plumbing.
Jake’s influence extends beyond the company. His remarkable journey inspires those around him, emphasizing the potential for impactful transformations. With his guidance, Friendly Plumbing not only offers top-tier plumbing solutions but also embodies integrity and success in the industry.
Witness the seamless transition of a sports leader into a plumbing visionary – Jake’s story embodies dedication, innovation, and a commitment to forging a brighter future for Friendly Plumbing and the plumbing community.

Greg
About Greg
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Greg Harris is a Director of Friendly Plumbing and brings more than 35 years of experience in plumbing and home services.
Over his career, Greg has worked in and led service businesses where strong systems, good training, clear communication and consistent customer service are important.
At Friendly Plumbing, Greg helps guide the way the business operates, including how the team is trained and supported, how jobs are quoted and how work is delivered to customers.
He works closely with Jake Friend and the Friendly team to maintain high standards across the business and continue improving the customer experience.

Gianluca

Jaizyk

Jordan

Matt

Oscar

Thomas

Curtis

Leo

Lauren
About Lauren
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Lauren’s meticulous nature ensures that every task, communication, and process is flawlessly executed. Her precision minimizes errors, maintaining Friendly Plumbing’s reputation for excellence.
Behind the scenes, Lauren orchestrates schedules, resources, and client interactions with finesse. Her ability to manage multiple tasks while upholding order is a testament to her skill.
Lauren’s impact reaches beyond the office. Her dedication directly contributes to the top-quality services Friendly Plumbing offers. Clients trust their projects to Lauren’s meticulous approach, ensuring exceptional results.
Discover Lauren Rodda – the driving force behind Friendly Plumbing’s efficient operations. With Lauren at the helm, precision, attention to detail, and impeccable organization define every aspect of the company’s success.
Our Proven Process - The Friendly Way
Our promise: Friend by name,
Friendly by nature!
1. Call or Email
2. Unit dispatched and at your home same day, no call out fee
3. Job assessed and upfront report and costings
4. Job approval and scheduling
5. Job completion
Your Friendly Professional Sydney Plumbers
Frequently Asked Questions
How long have you been in business, and what kind of service can I expect?
We have been providing friendly, professional service for over 15 years. Our experience means you can expect reliable, high-quality work delivered with a personal touch – because we truly care about you and your needs.
What happens if I'm not satisfied with the work you've done?
We offer a 100% money-back guarantee if you are not satisfied. We stand by our promise: We fix it, or it’s free. This ensures you have peace of mind knowing the problem will be fixed correctly, every time.
Will I be dealing with qualified professionals?
Absolutely. All our team members are fully licensed tradesmen, ensuring every job meets the highest industry standards for safety, quality, and compliance.
How is your pricing structured, and are there any hidden fees?
We operate with upfront pricing and clear communication so you’ll know the full cost before any work begins – no surprises. We also offer a $0 call-out fee, making it easy and risk-free to get a quote.
What kind of communication can I expect during the service?
We prioritise clear communication throughout the entire process. From the moment you contact us until the job is complete, you will receive timely updates and easy-to-understand explanations so you always know what is happening.
How much do plumbers charge in Sydney?
We have written a whole post on how much plumbers charge in Sydney. Friendly Plumbing does not charge a call out fee to visit your property (during normal business hours). Before work begins, we provide a fixed price quote. That means there are no nasty surprises when the work is completed and the bill is presented. The friendly approach is all about clear quotes and transparent pricing before starting work.












